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FAQ

  • Am I able to pickup my order?

    Yes ! You are able to pick up your order at our new space located on 31 James St., Downtown St. Catharines.

  • Do you have a shop?

    We are so excited to now have a place to call home. We are located on 31 James St. in Downtown St. Catharines. We can't wait for you to visit !

  • Do you do custom collaborations?

    We are so excited to be offering custom collaborations. If you are looking for a specific blend to suit your brand or shops need, reach out to us at hello@livingapothecary.ca, we'd love to help you out.

  • Do you ever offer discounts?

    We do! We typically announce any discounts on our social. However, to stay up to date and in the know on our discounts, be sure to sign up for our newsletter.

  • Are your teas all organic?

    All of our botanicals are 100% organic and all our blends are 100% natural. Using only organic botanicals is very important to me in ensuring we are offering the most therapeutic blends.

  • Are your teas safe if I’m pregnant or breastfeeding?

    Some definitely are, however, it is always recommended to chat with your trusted healthcare provider.

  • What tea is best for me and my health concerns?

    Each of our blends are formulated to promote health overall. If you do have a specific health concern, it is recommended to chat with your trusted healthcare provider.

  • What is the shelf life of your blends?

    Our blends do have a shelf life of up to 24 months. However, for best results, it is suggested to consume your blends within 12 months. To maintain their freshness after opening, always ensure the bag or jar is closed and kept in a cool, dark spot.

  • Why don’t you use or offer teabags?

    Unfortunately, most, if not all, teabags contain billions of microplastic and nanoplastic particles. With our commitment to promoting overall health, the use of teabags goes directly against this commitment.

  • Why does my tea look or taste a bit different from my last order?

    Because we only source organic plants, it is common to see variations from batch to batch. This is truly the beauty of using organic plants. We try to minimize these changes as much as we can by being committed to our supplier. However, if there is a situation that has affected the farms our supplier sources their plants from, we may have sourced our plants from a different supplier. Our formulation for each blend will however never change!